Desi Healthy Curry: Privacy Policy

Desi Curry Kits: Privacy Policy and GDPR Policy

Date of update: 10 December 2020

 

This website is operated by MLD Foods and whose registered address is 1 Long Street, Tetbury, Gloucestershire, GL8 8AA. You will know us as Desi Curry Kits (www.desicurrykits.com).

 

We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

 

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. 

 

We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations and GDPR requirements. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. 

 

Our contact details 

Name: MLD Foods

Address: 1 Long Street, Tetbury, Gloucestershire, GL8 8AA

Phone Number: 07765402347

E-mail: ldd@mldfoods.com 

 

The type of personal information we currently collect and process when you visit our website is detailed below: 

Full name and email address

Credit card details or Paypal payment details which are processed when a payment is made. Please note that none of this financial data is stored anywhere following the transaction. It is only used to process the transaction. Therefore, in the unlikely event of a refund, we would need to request these details again, in order to process your refund payment.

Why we have the personal data


Supplied to us

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We receive your details when you purchase a product from our website including your full name, email address, delivery address and telephone number

We receive your details when you sign up to our newsletter on our website by filling out a form on www.desicurrykit.com. Which will include your full name and email address

 

Collected by us

When you use our website, our website may automatically collect information about:

Technical information in relation to each of your visits to our website(www.desicurrykit.com), including an anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

Information about your visit including what pages you visit, how long you are on the website, how you got to the website (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors. This data will not show your own IP address, so it is anonymised.

 

How we use the information that we collect Information supplied to us: 

We use the information that you have given us in order to send you relevant information in relation to any orders that you may have placed with us. We shall also send out, from time to time, details in relation to new product launches, offers and promotions on Desi Curry kit products. You are welcome to unsubscribe at any time. 


Information collected by us:
We use the data to review the performance of the website and to improve future experiences for our customers. We may also review information collected by us to monitor security and identify any issues. 

We may share this information with Google Analytics for reporting and analytical purposes. However no IP addresses are transferred to Google Analytics.

GDPR

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by selecting the unsubscribe button on any email or contacting ldd@mldfoods.com.

(b) We have a contractual obligation such as the purchase of a Desi Curry Kit product and we need to update you on the processing and the dispatch of your order.

We will never pass on your details to any third party and you will only receive communications in relation to Desi Curry Kits.

 

How we store your personal information 

Your information is securely stored in our website database, which has servers located in the UK for processing of your data. 

We keep email addresses for 12 months. We will then dispose of your information by deleting your data from our database if you have not opened or interacted with emails in any 12 month period. 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

  • Please contact us at ldd@mldfoods.com if you wish to make a request.

  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Our website uses a SSL certificate, which is visible by the start of our website which should be indicated by your browser with a padlock.

  • Questions, comments and requests regarding this privacy policy are welcome and should be addressed to Lawrence Doyle by contacting him directly at ldd@mldfoods.com

 

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at Lawrence Doyle, by emailing ldd@mldfoods.com in the first instance.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk